Stage 5: Business Aftercare Plan

Step 5: Aftercare Plan

By this stage, your brand is established, your website is live, and your marketing is in motion. But your business doesn’t stop once everything is launched — it evolves. That’s why I offer ongoing support to help you maintain momentum, make improvements over time, and stay on track as your business grows.

This is the final stage, but it's also where a lot of the real, everyday work happens.

Why aftercare matters

Most designers hand over the website and disappear. But in reality, once your site goes live, that’s when the questions start. How do I update this? Can I tweak that? Should I change how I’m showing this service?

With this aftercare plan, you’re not on your own. You’ve got a direct line back to me for support, updates, and small changes. It gives you the confidence to keep things moving, without the stress of figuring it all out yourself.

Who is it for?

This is for any client who has already been through the previous stages and wants consistent, light-touch support. Whether you need help refining an offer, actioning small website changes, or checking in on business direction.

This is your space to do that.

It’s also great if you plan to delegate tasks to your team or collaborators. Having ongoing support means your brand stays consistent, even when more people are involved.

How I help

Aftercare is offered as a monthly plan that includes:

• WhatsApp support

  Message me any time for quick responses and day-to-day guidance.

  
  

• Loom video tutorials

  I’ll send clear video walkthroughs on how to use WIX Studio and Dashboard features.

  
  

• business support

  We can chat about what’s next, explore ideas, fix problems, and make small improvements as you grow.

  
  

• action time

  I’ll also action basic website changes and studio editor tasks for you, so things keep moving without adding to your to-do list.

  
  

• new ideas

  Got a new offer or service idea? We can explore it together and make a plan.

  
  

• community access

  You’ll get access to my client community, including networking, resources, event invites and even discounted space hire at CoWorking Devon.

Example in practice

A holistic health practitioner, went through the full JDC process. Brand identity, website and marketing. But it was through aftercare that she really found her stride.

We worked together regularly to adapt her services, brainstorm new ideas, and keep her content and website fresh. Having that ongoing support meant she never felt stuck or overwhelmed, even when life or business threw curveballs.

What this unlocks next

Ongoing support means you’re never left trying to figure things out on your own. You’ll have a sounding board, a problem-solver, and someone to make sure your website and business stay aligned all the way through.

If you’ve completed the first four stages and want to stay connected, book a free 30-minute discovery call to explore the aftercare plan and see if it’s a good fit for you..

Book a call